Privacy Policy

1. Introduction

At SKUsolver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software, and related services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Personal Information You Provide

You may voluntarily provide personal information, including:

• Contact details (such as name, email address, and phone number)
• Account credentials (such as username and password)
• Company or organization information
• Billing and payment information
• Communications with us, including customer support inquiries

2.2 Automatically Collected Information

When you use the Services, we may automatically collect:

• Usage data (such as pages viewed, features used, and actions taken)
• Device and technical information (such as IP address, browser type, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Create and manage user accounts
• Communicate with you about the Services, updates, and support
• Improve and optimize our platform and offerings
• Personalize user experience
• Send marketing or promotional communications where permitted
• Comply with legal and regulatory obligations

4. Sharing and Disclosure

We may share your information:

• With third-party service providers that help us operate and support the Services
• To comply with applicable laws, regulations, or legal processes
• In connection with a merger, acquisition, or sale of assets
• We do not sell personal information to third parties for their own marketing purposes.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Requests can be made using the contact information below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functionality and, with your permission, to understand how visitors use our website so we can improve it.

8.1 Categories of cookies we use

• Strictly necessary — required for the site to function (e.g. remembering your cookie choices). These are always active and cannot be switched off.
• Analytics — set by Google Analytics 4 to measure traffic and usage (pages viewed, approximate location, device/browser type). We enable IP anonymization and do not use advertising or cross-site tracking cookies.

8.2 Your choices and legal basis

We use Google Consent Mode v2 so your experience matches your region:

• EEA and the UK: analytics cookies are off by default and only set after you opt in via our consent banner (consent under the GDPR / ePrivacy rules).
• Other regions: analytics may run by default under our legitimate interest, and you can opt out at any time using the banner.

You can review or change your preferences whenever you like by selecting “Cookie settings” in the website footer, or by managing cookies through your browser settings. Disabling cookies may affect certain features.

8.3 Google Analytics

Our analytics are provided by Google. Where analytics is denied, Google may still receive privacy-safe, cookieless signals used only for aggregated, modeled measurement. For more information, see Google’s Privacy Policy. Analytics data is retained in line with our Google Analytics configuration and Section 5 above.

9. Children’s Privacy

The Services are not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

SKUsolver, Inc.
Email: support@skusafe.com